VOLKSBANK WIEN AG is the largest Volksbank in Austria and is characterised by its cooperative identity and sustainable values.
The core customer area includes the whole of the urban area of Vienna and the federal state of Burgenland, as well as the area Weinviertel, Waldviertel and Industrieviertel. SPARDA-Bank, which was merged in 2017, has positioned itself within VOLKSBANK WIEN AG as a bank for employees under the SPARDA brand and serves its customers throughout Austria through works councils and the vida trade union. At the same time, VOLKSBANK WIEN AG is also the central money and credit institution or central organisation of credit institutions affiliated to the Fachverband der Kredit-Genossenschaften according to the Schulze-Delitzsch system and assigned to the company as a member of the credit institution association according to § 30a BWG.
The Bank concentrates on the core areas of deposits, loans and payments. VOLKSBANK WIEN AG sells products from cooperation partners such as TeamBank, ERGO Versicherung and Union Investment in the service business for consumer loans, insurance, securities, leasing, home savings and other business areas, which have the highest level of expertise and quality in these areas.
The regional bank's focus is on sustainable customer partnership and continuous improvement of customer service - VOLKSBANK WIEN AG is THE "Hausbank" (which means local bank) for customers from the region. The branches therefore represent the central sales channel and ensure that all locations, both in the private customer business and in the commercial area, have a high level of competence. The focus is on the customer and the quality of advice; the employees of VOLKSBANK WIEN AG are therefore the most important resource in this advisory and relationship-oriented approach. Numerous awards for Volksbank at the Recommender Award and the FMVÖ (FinanzMarketing Verband Österreich) show that Volksbank is on the right track. In the digital financial world, VOLKSBANK WIEN AG has developed into a provider that offers exactly the services that customers really need in good quality, ease of use and stable performance.